Flower care

Make every stem last.

Unboxing your cymbidium orchids

Your cymbidiums traveled a long way to reach you, and a little care in the first few minutes makes all the difference. Watch this quick video to learn how to unbox your stems, give them a fresh cut, and get them into water the right way — so they open beautiful and have a longer vase life.

Care guides

Step-by-step care for each flower, from the day it arrives.

The basics for every flower

  • Clean vase, fresh water

    Start with a clean vase and change the water regularly.

  • Recut the stems

    Trim ½ inch (1 cm) at an angle every 3 days so the stems keep drinking.

  • Keep them comfortable

    Away from strong heat, direct sun, ripening fruit and lit candles.

Something not right?

Every order is backed by our 7-day vase-life guarantee. If a shipment arrives in poor condition, contact us within 48 hours with a few photos and we'll make it right.